General System Notice
We are aware of an issue with the Worklist feature from our UCP Web Portal. Worklists may not load for GP practices. We are working to resolve this as a priority. Care Plans remain accessible from all access routes, including the Web Portal.
Contact us
Members of the public
You can contact the Universal Care Plan team by emailing ucp.programme@swlondon.nhs.uk.
Universal Care Plan System Support for health and care professionals
- Monday - Friday, 09:00 - 17:00 (excluding Bank Holidays)
- 0203 513 6464 - option 3 - this is for technical UCP system support only
- Email: ucp.helpdesk@swlondon.nhs.uk
If you are having trouble accessing the UCP, please speak to your IT service desk in the first instance who will be able to troubleshoot any local issues such as connectivity.
We cannot accept any patient identifiable information in this form. Please email ucp.helpdesk@swlondon.nhs.uk if you are a professional managing a patient-specific query.
Contact Us Form
Universal Care Plan
NHS South West London
120 The Broadway
London
SW19 1RH